It seems that the brands are very sure of the new panels of the OLED monitors launched throughout this year 2024. So much so that Asus has introduced a 2-year warranty that covers the burn-in problem on its OLED monitors. In an almost immediate response, the manufacturer MSI announced a 3-year warranty for the same problem.
It should be remembered that the retention and burn-in problem Yes, it is a real problem in the world of monitors, since one of the main uses that these are usually given are long hours of work, productivity or video games; three areas where the monitor will spend many hours with static and permanently fixed elements, although many manufacturers have introduced several mechanisms to avoid these problems.
Asus and MSI offer a special 2 to 3-year warranty that covers burn-in on their OLED monitors
It is worth noting that the new ASUS OLED monitors come with very interesting new features inherited from high-end televisions. For example, the new ROG OLED gaming monitors use the MLA and QD-OLED panel technologies to increase brightness up to 30%, while offering greater burn protection than previous monitors with OLED panels. And that seems to be the success of this new guarantee: brighter and safer that they will not be produced in the first three years of the product.
Following the example of Dell Alienware with its 3-year warrantyBoth Asus and MSI are now presenting a similar warranty to buyers, the first 2 and the second 3 years, including in both cases panel replacements due to burn-in problems. Asus sneakily introduced into its 2-year warranty the fact that it now offers this coverage on its OLED monitors «Warranty: 2 years (including panel burnouts)“as he discovered TFTCentral.
Asus has updated their warranty for all their OLED monitors (inc the latest PG34WCDM and PG32UCDM models) to now include a 2-year burn in cover. It's listed in the specs section on each product page, although their main warranty page hasn't been updated yet pic.twitter.com/I0MKMJHnPk
— TFTCentral (@TFTCentral) February 5, 2024
In what appears to be a direct answer, MSI announced today that its QD-OLED monitors now they come with a 3 year warranty which covers the same problem, that is, burn-ins and retentions. In the words of the company itself: «In a commitment to our valued gaming community, MSI guarantees a 3-year warranty on OLED panels. Our 3-year warranty extends beyond typical coverage: includes protection against the problem of burn-in on the panel«, according to his announcement at a press conference.
Last year, LG also confirmed that burn-in (under normal and correct use) was also covered by their warranty. 2 years for OLED monitors. However, LG has not explicitly commented on other regions or countries. It also appears that Corsair offers a 3 year warranty including burn-in as well, which leaves Acer as one of the only major monitor brands without this protection.
List of MSI and ASUS OLED monitor models with anti-burn-in guarantee
ASUS:
- ROG Swift PG27AQDM WOLED
- ROG Swift PG32UCDM QD-OLED
- ROG Swift PG34WCDM WOLED
- ROG Swift PG49WCD QD-OLED
- ROG Swift PG42UQ WOLED
- ROG Swift PG48UQ WOLED
M: YES:
- MAG 271QPX QD-OLED
- MAG 321UPX QD-OLED
- MAG 341CQP QD-OLED
- MPG 271QRX QD-OLED
- MPG 321URX QD-OLED
- MPG 491CQP QD-OLED
- MEG 342C QD-OLED
Fountain: flatpanelshd