It seems that the brands are very sure of the new panels of the OLED monitors launched throughout this year 2024. So much so that Asus has introduced a 2-year warranty that covers the burn-in problem on its OLED monitors. In an almost immediate response, the manufacturer MSI announced a 3-year warranty for the same problem.
It should be remembered that the retention and burn-in problem Yes, it is a real problem in the world of monitors, since one of the main uses that these are usually given are long hours of work, productivity or video games; three areas where the monitor will spend many hours with static and permanently fixed elements, although many manufacturers have introduced several mechanisms to avoid these problems.
Asus and MSI offer a special 2 to 3-year warranty that covers burn-in on their OLED monitors
Monitor manufacturers apparently increasingly find the panels they use in the various monitors they sell more resistant, either WOLED panels from LG Display or QD-OLED from Samsung Display. As we have told you above, always a series of additional mechanisms are applied to avoid burning as far as possible. But They had never reached the point of increasing guarantees and include burns and retentions as part of the problem.
It is worth noting that the new ASUS OLED monitors come with very interesting new features inherited from high-end televisions. For example, the new ROG OLED gaming monitors use the MLA and QD-OLED panel technologies to increase brightness up to 30%, while offering greater burn protection than previous monitors with OLED panels. And that seems to be the success of this new guarantee: brighter and safer that they will not be produced in the first three years of the product.
Following the example of Dell Alienware with its 3-year warrantyBoth Asus and MSI are now presenting a similar warranty to buyers, the first 2 and the second 3 years, including in both cases panel replacements due to burn-in problems. Asus sneakily introduced into its 2-year warranty the fact that it now offers this coverage on its OLED monitors «Warranty: 2 years (including panel burnouts)“as he discovered TFTCentral.
Asus has updated their warranty for all their OLED monitors (inc the latest PG34WCDM and PG32UCDM models) to now include a 2-year burn in cover. It's listed in the specs section on each product page, although their main warranty page hasn't been updated yet pic.twitter.com/I0MKMJHnPk
— TFTCentral (@TFTCentral) February 5, 2024
In what appears to be a direct answer, MSI announced today that its QD-OLED monitors now they come with a 3 year warranty which covers the same problem, that is, burn-ins and retentions. In the words of the company itself: «In a commitment to our valued gaming community, MSI guarantees a 3-year warranty on OLED panels. Our 3-year warranty extends beyond typical coverage: includes protection against the problem of burn-in on the panel«, according to his announcement at a press conference.
Last year, LG also confirmed that burn-in (under normal and correct use) was also covered by their warranty. 2 years for OLED monitors. However, LG has not explicitly commented on other regions or countries. It also appears that Corsair offers a 3 year warranty including burn-in as well, which leaves Acer as one of the only major monitor brands without this protection.
List of MSI and ASUS OLED monitor models with anti-burn-in guarantee
- ROG Swift PG27AQDM WOLED
- ROG Swift PG32UCDM QD-OLED
- ROG Swift PG34WCDM WOLED
- ROG Swift PG49WCD QD-OLED
- ROG Swift PG42UQ WOLED
- ROG Swift PG48UQ WOLED
- MAG 271QPX QD-OLED
- MAG 321UPX QD-OLED
- MAG 341CQP QD-OLED
- MPG 271QRX QD-OLED
- MPG 321URX QD-OLED
- MPG 491CQP QD-OLED
- MEG 342C QD-OLED